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Member Rewards Frequently Asked Questions

Who qualifies for a member rewards card?

Any new or existing retail customer to Orangeville Kia qualifies to be a member. That includes new Kia purchasers, pre-owned vehicle purchasers or service customers.

When will the cards be activated?

Orangeville Kia will ensure that your card is activated prior to leaving the dealership. Once it is activated, you will have access to an online webpage to review your points balance. You will also receive offers and account balance updates via email.

How does the customer earn Reward points?

Customers earn 10 points for every $1 spent in the service department for parts & labour, accessories and maintenance services. This is equivalent to 5% of the purchase amount which is banked on their card. Kia Canada will equally match those points for all service purchases. The points matched by Kia Canada will help the Customer use them only towards the purchase of their next New Kia vehicle.

Can points be earned or redeemed at any KIA dealership?

There are two (2) different types of points to be earned: 1) "Dealer Points" which are the points provided to you by Orangeville Kia based on the amount of purchases done at the dealership or through bonus incentives, and 2) "Kia Canada" points which are earned towards vehicle purchases only, and sponsored by Kia Canada.

"Dealer Points" can only be redeemed at Orangeville Kia.

How do Customers redeem their Reward Points?

Customers redeem their points at Orangeville Kia. To redeem 1$ is equivalent to 200 points: the points can only be redeemed in blocks of $10. As such, Customers cannot use their points towards purchases under $10. Whereas, any Customer purchasing an amount exceeding a multiple of $10 ex. $28.50, they can redeem 2 X 10$ = $20 in points and the remainder $8.50 can be paid by other means

How does one qualify for the Loyalty Bonus Reward of up to 100,000 points?

You must be an existing Kia vehicle owner take advantage of this special offer. Customers can earn up to 100,000 points, over and above their actual points match from Kia Canada. This offer is to be redeemed upon the purchase of your next new Kia vehicle. Please see below for breakdown on points and for model purchased.

Rio, Forte, Soul = 60,000 points
Sportage, Optima, Rondo, Sedona = 80,000 points
Sorento, Borrego, Cadenza = 100,000 points

Can Customers without an email address become a member and enter the contest?

Yes, Customers without email may participate, however; they may be excluded from some "specials and program events? that are offered uniquely through email promotions by Orangeville Kia. It is beneficial to get one and participate in these special offers.

What happens to a member's points if they move or choose to do business with another dealer?

Each card activated is assigned only to Orangeville Kia, so points are not transferrable to another dealership. Members will have to redeem any outstanding points at Orangeville Kia to ensure they receive their entitled benefit.

Can points be transferred between members?

Yes, members can transfer their points to members of their household.

Members may also transfer their points to a subsequent owner of their vehicle.

How long are points valid for?

Points are valid for 5 years, under the condition that the Customer makes at least one (1) transaction within an (18) month period.